Terms of service
Updated 30 October 2026 · Alkawy
The service
Alkawy is an AI memory app that requires a linked Alkawy recorder even with a paid subscription. Meetings are recorded on the recorder; phone meeting recording is unavailable. Phone microphone input remains available for form answers and AI chat. Existing MP3/M4A files up to 256 MB can be imported from Settings → More → Upload audio file, then reviewed and explicitly uploaded for processing. It helps transcribe and summarize recordings, retrieve information and manage tasks, with optional connected services. Uninterrupted recording or service availability is not guaranteed.
Your account and use
Provide accurate information and protect access to your account. Use the service lawfully, and record, upload or share content only when you have the necessary rights and consents. Do not bypass security controls or access other people’s accounts.
Monthly packages
Starter is 19.99 SAR per month with 150 AI audio processing minutes and 30 assistant replies. Pro is 69 SAR per month with 1,000 AI audio processing minutes, 300 assistant replies and 5 generated image mind maps. Pro also includes personal context across meetings and connected email/calendar workflows. Both plans use the same transcription and summary quality. Saudi consumer prices include applicable VAT; the localized price, billing period and terms displayed by your store before purchase are authoritative.
Official store billing and renewal
Digital subscriptions are purchased through the official Apple App Store or Google Play flow in the app, not through this website. Monthly subscriptions renew automatically and the original store charges for each renewal unless you cancel there. Review the store’s price and renewal terms before confirming any purchase. A subscription does not authorize external email or calendar actions.
Manage subscriptions and cancellation
Manage or cancel through the Apple or Google account and store used for the purchase. Cancellation stops future renewal according to that store’s terms; access generally continues until the verified paid-through date. Refunds, revocations and billing-status changes follow the originating store’s verified state and applicable rules. Deleting the app or your Alkawy account does not cancel store billing. Account deletion remains available immediately; cancel renewal separately in the original store to stop future charges.
Allowances and limits
Audio minutes apply to new AI processing, not recording, listening, export or reopening saved results. New assistant replies and generated images use their own plan limits. Paid allowances reset with the verified subscription period, not on a shared calendar date. Unused allowances do not roll over. There are no automatic overage charges. If a complete recording exceeds the remaining audio allowance, new processing is blocked rather than silently truncating it; you can upgrade or wait for renewal.
Expiry and existing content
When included Pro or paid access expires, new service use requires an active subscription and a linked recorder. Unlinking the last recorder suspends new service use even with a paid subscription. Existing recordings and results remain accessible for playback, export and deletion while your account and content are retained under the privacy and retention policy. Expiry alone does not delete that content. This is not a promise of indefinite unlimited storage. Deleting your account is a separate request that removes account content as described in the privacy policy.
Required recorder and included Pro
The recorder price is 499 SAR including applicable VAT. It is currently Sold out; orders and payments are closed. First linking starts six calendar months of Pro with no paid-plan choice during onboarding. Each month includes 1,000 AI minutes, 300 assistant replies and 5 image mind maps. Allowances reset monthly from the original link date without rollover. The grant creates no store purchase, automatic charge or paid renewal. After six months, owners may explicitly purchase Starter or Pro in the platform app store. A linked recorder remains required for new service use; Bluetooth need not stay connected. Each recorder has one current owner. Relinking or account deletion does not restart the grant; multiple recorders do not stack allowances. Device transfers carry only the remaining time. Linking does not cancel an existing store subscription or its renewal; manage it in the original store.
Your content and privacy
Your content remains yours. Using the service’s functions permits us to process, store and transfer it to service providers as needed to fulfill your requests, as described in our privacy policy and processing consent. You can manage recordings, tasks and connected accounts and request deletion of your information.
AI-generated results
Transcripts, summaries and answers may be inaccurate or incomplete. Review results before relying on or sharing them. Alkawy output does not replace professional advice or original records.
Connected services and approvals
Connecting Google or Microsoft is optional and subject to the permissions you choose and those services’ terms. Review recipients, content and dates before approving an email or calendar change. Alkawy does not execute an external action without your approval bound to the exact payload and version. You can disconnect in Settings and revoke permissions with the provider.
No-payment interest list
The website’s optional recorder interest list is separate from purchases. Registering does not create an order or subscription, take payment, guarantee availability or promise delivery. MyFatoorah device payments are not active while orders remain closed.
Stopping use and changes
You may stop using the service and delete your account in Settings. We may restrict use to protect the service against abuse or meet legal obligations. Updates are published on this page, with material changes explained where needed. These terms do not limit mandatory rights under applicable law.